Hull Trains

Hull Trains highly commended at the National Rail Awards
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date 11 September 2001
source Hull Trains
type Press release

Hull Trains has been highly commended in the “Achievement of the Year” category at the National Rail Awards, the industry’s equivalent of the Oscars. The award is the ultimate accolade presented at the Awards to the company who has done the most to further the cause of the railway industry in the public eye.

The judges were impressed by the company’s record of customer service and operational efficiency, in their report they say:

“Hull Trains, the first open access passenger train operator to introduce services on the UK rail network since privatisation, is now a familiar part of the East Coast timetable. Despite challenges associated with innovation and tight introduction schedules, the launch of the high quality, customer focussed and above all, attractively-priced service in September 2000 is a fine achievement. Excellent passenger loadings have led to plans to introduce a fourth daily service from the winter 2001 timetable.”

Clive Gossop, General Manager of Hull Trains says: -

“We are delighted to have been highly commended in what has been a challenging year for the rail industry. With an excellent and committed team, everyone at Hull Trains is determined to further improve our service through new innovation and excellent customer service.”

“We are planning a number of enhancements to our service and hope to be an award winning service in the very near future.”

Chairman of judges, Sir Robert Horton, said:

“We all know that this has been a difficult year for the railway industry but we must not forget that we also have much to be proud of. “

Sister-company, Anglia Railways was Highly Commended in the same category for the London Crosslink.

For more information on this release please contact Debby Burman
Tel: 01482 580072 or 07976 292155
Email: debbyb@corpcom.co.uk

ABOUT THE NRA 2001 AWARDS
The National Rail Awards 2001 is staged jointly by the industries two leading magazines, Rail and New Civil Engineer and is sponsored by Angel Trains. Spanning the entire industry NRA 2001 covers every aspect from design and construction through to operations and maintenance – from light rail through to main line operators and freight.

ABOUT HULL TRAINS
Hull Trains launched in September 2000 and is providing three direct trains per day from Hull to London King’s Cross and return, six days per week, and two direct trains in both directions on Sundays. It is planned to achieve a 2 hourly service, then an hourly service as quickly as possible in the future. Journey time is just over three hours. Hull Trains stop at Brough, Selby, Doncaster, Grantham and London King’s Cross. All trains are equipped with the latest facilities for disabled passengers and provide a smooth and comfortable journey to the capital. Snacks are available on all trains.

Railhub Archive ::: 2001-09-11 HUL-001