Thursday 21 January 2021

 

< back | business | images | knowledge | library | rail unveiled | home

archive

::: UK government urged to help Eurostar in partnership with France



Railhub Archive
2015-02-16 RDG-002
Rail Delivery Group

0

“The timetable is our promise to passengers”: RDG responds to rail survey


keywords: click to search


Rail Delivery Group



Phrases in [single square brackets] are hyperlinks in the original document

Phrases in [[double square brackets]] are editorial additions or corrections

Phrases in [[[triple square brackets]]] indicate embedded images or graphics in the original document. (These are not usually archived unless they contain significant additional information.)


Rail Delivery Group

“The timetable is our promise to passengers”: RDG responds to rail survey
_______________________________________________________________

2015-02-16 2013-14 Rail Industry Financials (ORR, 2015)


date
16 February 2015
source Rail Delivery Group
type Press release



Responding to the latest Which? rail passenger survey, a spokesperson for the Rail Delivery Group, which represents rail operators and Network Rail, said:

“The timetable is our promise to passengers. While almost nine out ten trains now arrive on schedule, we are investing billions of pounds so that we make good on that promise more often and improve passengers’ satisfaction with our services.

“Compensation payments are increasingly generous and easy to apply for and are often made regardless of thg cause of a delay. This is why the amount paid out to passengers under the Delay Repay scheme increased by £10m between 2013 and 2014, despite punctuality remaining broadly the same over that period.”
ENDS



Railhub Archive ::: 2015-02-16 RDG-002





Thursday
21




Not logged on
Visitor










173 stories



4 documents





3 documents



5 documents