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2019-04-10 DfT-001
Department for Transport


More seats, services and state-of-the-art trains for passengers on new East Midlands Railway

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Department for Transport

More seats, services and state-of-the-art trains for passengers on new East Midlands Railway

10 April 2019
source Department for Transport
type Press release

o Abellio has been announced as the successful bidder to run services on the East Midlands Railway from August 2019 until 2027
o Passengers to benefit from new trains with more peak-time seats, reduced journey times, and over £17m of station improvements
o Action on delivering more environmentally-friendly services, with a commitment to trials of hydrogen fuel cell trains and zero-carbon station pilots

Abellio has today (Wednesday 10 April 2019) been announced as the successful bidder to operate the East Midlands Railway franchise, responsible for delivering new trains, smart ticketing and more frequent services for passengers.

Abellio will oversee the introduction of brand-new trains, entirely replacing the existing intercity fleet with more reliable and comfortable trains. Passengers will benefit from an 80% increase in the number of morning peak seats into Nottingham, Lincoln and St Pancras.

Passengers will also see faster journey times over long-distances, a new express service from Corby through Luton into London, the introduction of improved delay repay compensation and flexipass tickets to provide better value fares.
The East Midlands Railway will also be at the forefront of the government’s commitment to deliver a cleaner, greener rail network. Abellio will trial hydrogen fuel cell trains on the Midland Main Line and will run zero-carbon pilots at six stations along the route.

Transport Secretary Chris Grayling said:

“Improving the experience for passengers is at the heart of this new franchise. Abellio will deliver state-of-the-art new trains, upgraded ticketing systems and improvements to stations.
“Through zero-carbon pilot schemes, trialling hydrogen fuel cell trains and delivering more seats on modern, spacious trains, the new franchise will also play a major role in building a railway fit for the future.”

Dominic Booth, Managing Director of Abellio UK, said:

“Abellio is proud to have been selected as the Winning Bidder for the East Midlands franchise. We look forward to this franchise driving economic growth and delivering significant benefits for passengers.

“Abellio will invest £600m in improvements to trains and stations, maximising the effect of the Government’s £1.5bn upgrade of the Midland Main Line, to make journeys easier, more reliable and comfortable for our passengers.

“Closer collaboration between East Midlands Railway and Network Rail will ensure that track and train are aligned to deliver vital enhancements to infrastructure and to put the interests of passengers first.”

Abellio will also oversee the introduction of:

o More flexible and convenient smart ticketing options
o Free Wi-Fi and high quality mobile connectivity on board services
o Improved delay repay compensation for all passengers
o A Stations Improvement Fund of £16.8 million, including £6.9 million for accessibility improvements
o £9.4m of investment to deliver commercial and customer service improvements at stations
o 916 extra car park spaces and 1,050 cycle spaces
o Ticket buying facilities in place at all stations

The government is investing nearly £48 billion over the next five years to modernise the railway, including more than £1.5 billion to upgrade the Midland Main Line, the biggest upgrade of the line since it was completed in 1870.

Alongside this, there is a root-and-branch review of the railway underway, independently chaired by Keith Williams. This will make ambitious recommendations before the end of the year to reform the structure of the whole rail industry to prioritise passengers’ and taxpayers’ interests.

The next East Midlands Railway franchise and the ongoing competitions include significant improvements for passengers and steps to bring track and train closer together. From 2020 further reforms, advised by the Rail Review, will be rolled out across the country. These will be guided by the approaches that deliver benefits to passengers soonest. Awarding the new East Midlands franchise is part of that strategy.


Additional benefits of the franchise include:

o A brand-new fleet of trains with more seats. The first train will enter passenger service by April 2022.
o Replacement of the entire regional train fleet with faster, more modern and comfortable trains, enabling a higher speed, better connected regional timetable.
o For long-distance journeys, reduced journey times between Nottingham and Sheffield and London in the peak.
o Over 18,000 Standard class seats in the rush hours for passengers at St Pancras and over 5,000 rush hour Standard class seats at Lincoln – more than doubling capacity – and over 3,200 more rush hour Standard class seats into and out of Nottingham by December 2021.
o On journeys from Corby, through Luton and into London, passengers will benefit from a new and dedicated express service from December 2020.
o More trains operating on a Sunday and, throughout the week, services will start earlier in the morning and end later in the evening.
o Earlier and later trains to and from East Midlands Parkway station.
o Two trains per hour calling at both Luton and Luton Airport Parkway from December 2020, improving access to and from Luton Airport, and providing better connectivity between Luton and stations further north.
o The introduction of 30 pre-apprenticeships each year, providing work experience to young people across the franchise.
o £1.5 million Customer and Communities Investment schemes to deliver non-commercial improvements in local stations. Better facilities and services to be decided in consultation with the local community, such as improving seating, luggage or toilet facilities at stations or providing better car park facilities.
o Ambitious passenger satisfaction targets for trains, stations, customer services and dealing with delays.
o Flexipass tickets to provide better value fares for regular passengers who travel less than five days week.
o Doubling funding for Community Rail and up to four new Community Rail Partnerships created.


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