The new operator of the East Anglia franchise will invest heavily to improve services for passengers. This includes:

  • replacing the entire fleet with new trains within 4 years of the start of the franchise
  • increasing operational performance levels from 89.2% to 92.9% Public Performance Measure
  • 32,000 more seats on services arriving at London Liverpool Street in the morning peak
  • 1,144 additional weekday services
  • Norwich in 90 and Ipswich in 60 services
  • £9,795,000 of stations enhancements
  • smart ticketing on the entire network by 2019
  • controlled emission toilets by 1 January 2020
  • free Wi-Fi at stations and on trains

See how your line will be changed.

East Anglia line map