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Railhub Archive
1995-07-20 DoT-001
Department of Transport


New chairman appointed to the Rail Users' Consultative Committee for Scotland

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Department of Transport
Rail Users' Consultative Committees

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Department of Transport

New chairman appointed to the Rail Users' Consultative Committee for Scotland

20 July 1995
source Department of Transport
type Press release

note 227

John Watts, Minister for Railways and Roads, has announced the
appointment of Mrs Helen Millar as Chairman of the Rail Users'
Consultative Committee for Scotland.

The appointment will run until 31 October 1999.

Mrs Millar who lives in Glasgow, is a lecturer in the Department of
Adult Education at the University of Glasgow.

She has wide experience in the field of consumer affairs, and is
currently a member of the Advisory Committee on Novel Foods &
Processes. She is also the present Convenor of the Glasgow Local
(Community) Health Council.

RUCC Chairmen are ex-officio members of the Central Rail Users'
Consultative Committee (CRUCC) which is the national body.


1. Eight RUCCs superseded the former Transport Users' Consultative
Committees under the Railways Act 1993. They operate as watchdogs
for users of Britain's rail services.

2. Sir George Young, Secretary of State for Transport, appoints the
Chairmen of the regional Rail Users' Consultative Committees.

3. Users who do not receive a satisfactory response to their
complaint from their train operator can contact the appropriate
Committee which may be able to take up the matter on their behalf.

4. In the case of closures of services or stations, for instance, the
Committees have the power to hold public hearings; they can then
report on possible hardships and propose amendments to alleviate

5. The Committees can also consider any matter which is referred to
them by the Secretary of State and the Regulator, as well as any
other matter that they feel they themselves should look into.

The address of the Scottish RUCC is:

249 West George Street
G2 4QE

Railhub Archive ::: 1995-07-20 DoT-001


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