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Railhub Archive
1996-11-08 LRT-001
London Regional Transport


Things you didn't know about London Transport

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London Transport
London Regional Transport
London Underground

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London Regional Transport

Things you didn't know about London Transport

8 November 1996
source London Regional Transport
type Press release

Surprising facts are revealed in the recently published Market Report by London Transport.

Underground users tend to be drawn from the younger age groups and from social classes A and B rather than reflect Londonís population as a whole. Bus users are, however, rather older and are more likely to be DEs.

Women appear to prefer Buses. Just over half of all Underground journeys are made by males but they make up only 41% of the Bus market. A very large proportion of Underground journeys are made by the 20-34 age group, contrasting with the fact that 50% of shopping trips on the Buses are made by the over sixties. The busiest section of line is from Victoria to Sloane Square over which more than 110,000 customers travel each day.

Victoria, the busiest Underground station, naturally has the highest value of ticket sales. Somewhat surprisingly, the second highest value of sales is at Heathrow 1,2,3 which reflects the cost of travel from the airport to central London.

Since 1992, the Metropolitan, Piccadilly and Bakerloo Lines have had the greatest success in reducing ticket fraud; the Victoria Line now has the highest level of fare avoidance. Fraud on the Buses increased during the 1990s, but should be decreasing now because of the introduction of Penalty Fares.

The average time a customer has to wait for an Underground train has been decreasing and is now just over three minutes. At the same time, overcrowding on the Underground has fallen. Customer satisfaction has steadily increased during the 1990s.

Most commuters arriving at Paddington continue their journey to work by Tube, but those arriving at Cannon Street prefer to walk. Waterloo and Liverpool Street are the busiest National Railways points of arrival in the morning peak.

Half of all taxi and minicab journeys are for leisure purposes. Only two per cent of the residents of Hackney use the Underground to go to work, compared with 28% in nearby Westminster.

Car ownership in London has been declining since 1990 and is predicted to continue to go down, but the number of households with two or more cars is now 20% of the total and is forecast to rise even further. Nevertheless, travel by car still dominates trips within London. Bus and Underground journeys make up most of the remainder. The highest share of journeys by car is on Sundays, reflecting a greater number of local journeys and the lower frequency of public transport services.

Some people never use public transport. Fourteen per cent of Londoners have used neither Bus or Tube in the last twelve months. Only 18% of Londonís population are regular users of Bus and Underground services, although over 20% of Londoners use the Bus at least five times a week (compared with 10% for the Underground). More than 60% of Londoners live over 15 minutes walk from an Underground station, compared with 86% who live within five minutes walk of a bus stop.

The number of One Day Travelcards used on the Underground doubles at the weekend, but there is no change in the type of tickets used on the Buses. Londonís fares are relatively high, but unlike most major cities LT receives no operating subsidy.

Railhub Archive ::: 1996-11-08 LRT-001


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