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1999-03-02 ORR-001
Office of the Rail Regulator

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Rail companies agree to commit to earlier train timetable information


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Office of the Rail Regulator
ORR



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Office of the Rail Regulator

Rail companies agree to commit to earlier train timetable information
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related documents


Rail complaints bulletin: Report no. 2 1998/99 (ORR, 1999)

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date
2 March 1999
source Office of the Rail Regulator
type Press release

note ORR/99/05a (originally issued as a second version of 05, perhaps in error)


Chris Bolt, the Rail Regulator, has today sought the formal agreement of Railtrack and train operating companies to new enforceable licence obligations designed to ensure the early provision of timetable information. The move follows publication of a consultation document in January seeking a formal commitment that timetable information should be available twelve weeks in advance of any day of travel (the T minus 12 scheme).

Chris Bolt says:

"I welcome this willingness by the industry to enter into enforceable licence obligations to deliver T-12, especially in the case of those who are already regularly meeting their commitment. It is good news for passengers that timetable planning for Easter and the May Day bank holiday weekend is now complete. In future, I shall expect all operators to comply with the timescales, especially for busy holiday periods."

Responses to the Regulator's consultation showed that rail companies agreed with the principle of new enforceable obligations to secure delivery of T-12. The industry repeated its commitment to this principle at the Rail Summit last Thursday.

"In view of the responses to my earlier consultation, and the commitment given at the Rail Summit, I expect all passenger operators - and Railtrack - to give me their formal agreement to the necessary licence modifications as a matter of urgency", the Regulator added.

Once the companies have given formal agreement to the licence modifications, they will then be published, as required by statute, for final acceptance so that they can be brought into force.

In the past, the industry has had problems in delivering timetable information twelve weeks in advance. These problems reached a head last Christmas when some parts of the train timetable for certain operators were not ready until as little as two or three weeks before the holidays. The new licence obligations would make the twelve week commitment (known as T-12) a national railway standard enforceable by the Regulator.



PRESS ENQUIRIES: ORR Press Office - 0171 282 2007/2002
Out of office hours - Pager 0941 148521


Railhub Archive ::: 1999-03-02 ORR-001





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