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Railhub Archive
1999-09-16 ATO-001


Train operators on the right track

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Association of Train Operating Companies

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Train operators on the right track

16 September 1999
source ATOC
type Press release

Train operators have attributed the first improvement in rail performance this year to the industry's implementation of the Ten Point Plan. The plan was delivered to the Deputy Prime Minister in November last year in response to his initiative of calling a National Rail Summit.

Performance figures published today by the Shadow Strategic Rail Authority for the four months to July 99 show that overall punctuality has improved for the first time this year.

George Muir, Director of the Association of Train Operating Companies (ATOC) said he agreed with Mike Grant's comments that the figures were encouraging but there is still a long way to go to deliver the service that train operators want to offer their passengers.

"We know that there is still a gap between what passengers want and what we have delivered so far. Train operators are working very hard to close this gap. We'd like to thank passengers for their patience while we improve the railways.

"We are under no illusions about the difficulties that lie ahead. The rail industry is investing heavily in key areas in an effort to ensure that these encouraging trends continue through the winter and into next year."

Note to editors - Update on the Ten Point Plan

o Punctuality is improving and is higher than before privatisation. However, it is still below the peak of June 97. It is now higher than in December 1998 when measured as a moving annual average.
o The industry is on target to recruit and train 800 additional drivers by December 1999. So far, 480 drivers have been trained.
o There are now more than 1,300 additional customer frontline staff employed by train companies since franchises were established, 500 of whom are specifically engaged to address personal security.
o The plan to install CCTV at 776 stations is ahead of schedule.

For more information: ATOC Press Office 0171 904 3010

Railhub Archive ::: 1999-09-16 ATO-001


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