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Railhub Archive
2003-09-29 ATO-001


No grounds for complaint about National Rail website as it scoops more awards

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Association of Train Operating Companies

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No grounds for complaint about National Rail website as it scoops more awards

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29 September 2003
source ATOC
type Press release

Anyone looking to indulge in the traditional British habit of complaining about the railways should avoid visiting the National Rail network’s flagship internet site, declared the Association of Train Operating Companies today.

The site, launched last March to provide a one-stop shop for rail users, is proving a sure-fire hit with passengers and web industry commentators alike.

Last week, the Association of Train Operating Companies scooped a prestigious Hitwise Award for the volume of traffic to the site that has been generated. The rail information site has achieved a Top Ten ranking in Hitwise’s travel and transport category, coming first for surface travel.

The Hitwise award follows two other recent commendations from leading commentators. The Daily Mail last month included the site in its list of 100 best websites. And Web User, the best selling internet magazine, gave the site a five star rating, describing it as "user-friendly" with "cool features".

The site gives information on timetabled services and fares, enabling you to plan your journey online and purchase tickets. It provides all the latest updates on disruptions and other transport links like buses, London Underground and taxi companies in your area. New features have recently been added including live departure and arrival boards online so you can see when your train is due to arrive. New features in the pipeline include PDF pocket timetables which you can print out and carry with you.

"Since we launched our journey planner in March this year, the response from the public has been amazing," said Chris Scoggins, Chief Executive of National Rail Enquiries. "Hits on our website have exceeded all projections."

Please call the ATOC press office on 020 7904 3010


The Association of Train Operating Companies (ATOC) manages many joint activities for train operators including the National Rail Enquiry Service.
Each day Hitwise monitors how over 25 million global Internet users interact with 300,000 websites across 150 industries. Its methodology has been audited by PriceWaterhouseCoopers.
Web User is the UK’s favourite internet magazine. On sale every fortnight it keeps you up to date with all the latest news, views and developments on the web.
The Daily Mail is the UK’s best selling mid-market daily newspaper.

Railhub Archive ::: 2003-09-29 ATO-001


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