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Railhub Archive
2004-10-04 GNE-001


GNER – ready, willing & best able

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GNER – ready, willing & best able

6 October 2004
source GNER
type Press release

GNER today welcomed the publication of the final invitation to tender for a new East Coast rail franchise and remains confident of success.

Christopher Garnett, GNER’s chief executive, said: “Today’s keenly-awaited publication of the final specification enables us to see what we are being asked to bid for.

“We can now develop our winning submission and embark on a routewide consultation programme with our stakeholders to ensure that tomorrow’s railway delivers what they want.

“I am totally confident that we will win a new franchise. The progress we’ve made in the first eight years provides the launch-pad to take services on the East Coast Main Line to new heights of reliability, quality and value for money. Our ambition is the creation of a rail service to rival the best in the world. We will be fighting very hard for the opportunity to turn our vision into a reality.

“GNER is privileged to operate such an important public service on this flagship route and takes its responsibilities to the communities it serves very seriously. It has demonstrated, through good times and bad, that it is a responsible, credible and exemplary custodian with well-trained staff, a passion for high standards, a unique service ethos and a record of delivery.”


Note to Editors:
o GNER has gone from receiving a £61.6 million subsidy in its first year to paying £22.5 million of premium payments back to Government in 2003/4. In the last three years GNER has contributed £78.2 million to Government.

o In 2003/4 GNER paid a premium of £1.42 per passenger journey. The figure is more than £1 above the only other InterCity train operator to pay a premium and represents the largest swing from subsidy to premium payments since privatisation.

o GNER, which consistently achieves high passenger satisfaction ratings, is currently spending £100 million on rebuilt, longer and more reliable trains; new and bigger car parks; modernised stations; and improved information for passengers, as part of its current franchise which expires at the end of April 2005.

o Since starting in 1996, GNER now carries more passengers (+32%) on more services (+22%) using more reliable trains (threefold improvement in Class 91 loco reliability and a twofold improvement in HST power cars)

o It was the first UK train operator to achieve Investor in People and to have Partnership Agreements with all four rail trade unions

o GNER is the only UK train operator to offer a wireless internet service on-board its trains

For further information contact GNER Press Office – 01904 523072 or 0131 550 2015. Out-of-hours, please call 08700 005151 and ask for the duty press officer to be paged.

Visit the GNER Newsroom at for an image library and press release archive.

Railhub Archive ::: 2004-10-04 GNE-001


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