Saturday 15 May 2021

 

< back | business | images | knowledge | library | rail unveiled | home

archive

::: First of new West Midlands trams arrives



Railhub Archive
2005-10-07 FSC-001
First ScotRail

0

Smoke free zone as First ScotRail introduces no smoking policy on Caledonian Sleeper


keywords: click to search


franchises
franchising
smoking



Phrases in [single square brackets] are hyperlinks in the original document

Phrases in [[double square brackets]] are editorial additions or corrections

Phrases in [[[triple square brackets]]] indicate embedded images or graphics in the original document. (These are not usually archived unless they contain significant additional information.)


First ScotRail

Smoke free zone as First ScotRail introduces no smoking policy on Caledonian Sleeper
_______________________________________________________________


date
7 October 2005
source First ScotRail
type Press release



From Sunday 9 October 2005, train operator First ScotRail is withdrawing smoking on its Caledonian Sleeper service.

The introduction of the no smoking policy comes as the company embarks on a £1million upgrade and refurbishment of its increasingly popular overnight service between Scotland and London, which will see a number of improvements enhance passenger comfort. The significant investment is part of First ScotRail’s commitment to the service and includes the implementation of new vanity units in the berths, new worktops and replaced toilet facilities. In addition, the seated carriages will be fully refurbished whilst the First Class lounge car will be furnished with comfortable sofas as well as new tables and chairs allowing passengers to sit back and relax with a drink or a snack from the bar.

The move to withdraw smoking in the lounge area of the Sleeper is a response to customer feedback and brings the Sleeper in line with all other First ScotRail services which have a no smoking policy. It will also provide a more pleasant environment for passengers while they travel.

Gordon Dewar, Commercial Director for First ScotRail said, “Having monitored public opinion and customer feedback on smoking, we have responded to our passengers’ desire for a smoke free environment. From today, smoking will no longer be permitted on our Caledonian Sleeper service, which, along with the refurbishment, will provide a better overall journey experience for our passengers.”

Passengers on the Caledonian Sleeper can already tuck in to the new complimentary breakfasts now being served in both First and Standard Class. First Class passengers can enjoy fresh healthy options such as yoghurt and fruit salad as well as the traditional bacon or scrambled egg roll, whilst Standard Class passengers will receive a breakfast box, with mini croissant, muffin and muesli / yoghurt pot.

ENDS
Media enquiries:
Lally Wilks, Press & Communications Executive, T: 0141 335 4788
If calling out of hours please contact the main switchboard on 08700 00 51 51 and ask for the duty on-call First ScotRail Press Officer.


NOTES TO EDITORS:
1. The First ScotRail franchise officially commenced at 2am on Sunday 17 October 2004.

2. First ScotRail is investing £40million in improving rail journeys for passengers. We are committed to increasing quality and capacity on key services, delivering an enhanced maintenance programme to improve service reliability, increasing provision of CCTV and passenger information systems and improving revenue protection with new ticket inspectors and additional ticket purchasing facilities.

3. The Scottish franchise is one of the largest in the UK with more than 3000 kilometres of track, 650,000 train journeys a year and 337 stations.

4. FirstGroup plc is a UK based international transport company with a turnover of nearly £2.7 billion a year, and some 67,000 employees throughout the UK and North America. First is a major force in UK railways, operating First Great Western, First Great Western Link and First TransPennine Express rail franchises. The group also operates Hull Trains and GB Railfreight.


Railhub Archive ::: 2005-10-07 FSC-001





Saturday
15




Not logged on
Visitor










1 document



3 collections