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2007-08-14 GNE-001
GNER

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New East Coast rail franchise: GNER statement


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East Coast Main Line
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GNER

New East Coast rail franchise: GNER statement
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date
14 August 2007
source GNER
type Press release



EAST Coast train operator GNER today shared the disappointment of its bid partners, Stagecoach Group plc and The Virgin Group of Companies, after the Department for Transport announced that the partnership bid for a new Inter City East Coast franchise had been unsuccessful.

However, GNER stressed that it would now look towards working closely with the winning bidder to ensure a smooth handover, from 9 December, and the maintenance of high service standards during the transition.

GNER’s chief executive Jonathan Metcalfe said: “Naturally, we are disappointed that our joint bid was unsuccessful, but we now have to look to the future and work with the successful bidder to create an even bigger and better railway. The needs of our passengers will always come first.

“National Express will inherit a high-performing and fast-growing railway with fantastic staff and an enviable reputation for high service standards. Over the past 11 years, we have transformed this railway and built up considerable goodwill amongst passengers and our many stakeholders. We will do everything we can to ensure a smooth and professional handover.”

ENDS

Note to Editors:

GNER started services on the East Coast Main Line in 1996. It now carries almost 50% more passengers and runs 36% more services. Passenger satisfaction has remained consistently high as GNER has delivered substantial investment in rebuilt trains, modernised stations, staff training and technology. The company operates the most reliable long-distance train fleet in Britain, following extensive overhauls, and pioneered the introduction of WiFi on trains.


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