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Railhub Archive
2012-06-08 VIR-001
Virgin Trains


Virgin Trains demands Network Rail reverses unacceptable train performance on West Coast route

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Virgin Trains

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Virgin Trains

Virgin Trains demands Network Rail reverses unacceptable train performance on West Coast route

related documents

2012-05-29 ORR demands better performance for long distance rail passengers (ORR Office of Rail Regulation)


8 June 2012
source Virgin Trains
type Press release

Today's (June 8 2012) train performance figures published by Network Rail (NR) show that the infrastructure performance of the West Coast Main Line continues to be unacceptable and this is having a major impact on Virgin Trains' customers and those of other operators, who have seen punctuality fall well below expected levels.

Virgin Trains will work to help Network Rail achieve better performance, and are meeting with Senior NR Executives to discuss this.

Whilst the Office of Rail Regulation’s (ORR) action last week to focus NR's attention on long-distance routes is welcome, it does not deal adequately with the immediate issues.

We are concerned with the lack of focus on immediate improvement, as we and our customers must see short-term progress, especially as the Olympics and Paralympics will be a showcase for the industry.

The problem has been highlighted recently as improved weather at the end of May ruined performance through heat-related delays with performance on some days being at around 60 per cent punctuality.

We have repeatedly told the ORR and NR that we must have a reliable infrastructure if we are to continue the remarkable growth of recent years, when we have seen the number of customers double to 30 million a year. Anything short of this will affect the potential of the West Coast Mainline to continue its success.

Railhub Archive ::: 2012-06-08 VIR-001


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