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2014-10-14 RDG-001
Rail Delivery Group


Commuters set to benefit from relaunched rail discount scheme

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Rail Delivery Group

Commuters set to benefit from relaunched rail discount scheme

14 October 2014
source Rail Delivery Group
type Press release

Commuters across London and the South East are set to benefit from a rail travel discount scheme to be relaunched in January, train companies announced today.

From 2 January, more lines and stations will be included as part of the Gold Card discount scheme area that applies to hundreds of thousands of commuters who have an Annual Season ticket for use on National Rail services. It will mean existing Annual Gold Card holders will have more opportunities to get discounted off-peak travel to even more destinations and thousands more people will be included in the scheme for the first time.

The Annual Gold Card scheme has been simplified and brought into line with other popular rail discounts to include:

o A third off Standard and First Class tickets for Gold Card holders and up to three adults
o 60% off child fares for up to four children travelling with the Gold Card holder
o Discounted journeys that can now start earlier from 0930 Monday to Friday (and any time at weekends)

And from next year, all qualifying Annual Season ticket holders will also be entitled to a national Railcard of their choice for just £10. They can use the Railcard themselves or choose to give it to a friend or family member to enjoy a third off most rail journeys across Britain for a whole year.

Gold Card holders will also still be eligible for a third off Oyster pay as you go Off-Peak fares and the Off-Peak daily cap in the London area for journeys on National Rail, Tube and the Docklands Light Railway (DLR).

To get more people to save on their leisure rail journeys using their Gold Card, over the next few months train operators will be publicising the extended discounts and validity area to both new and existing customers. This will include emailing current Season ticket holders, information on train company websites and social media, posters at stations and leaflets handed to people buying or renewing their Annual Season ticket.

In the last twelve months operators issued over 280,000 Annual Gold Card Season tickets with people using them to get discounted travel on almost three million journeys – a figure expected to grow when the expanded scheme is relaunched.

On average 10 discounted rail tickets are bought every second in Britain and it is hoped that the extended and updated Gold Card benefits will encourage even more people to get cheaper off-peak train travel. That will contribute to what is already Europe’s fastest growing railway which is returning almost £2 billion a year to Government to reinvest in improving and expanding the railway for rail users.

David Mapp, Commercial Director for the Association of Train Operating Companies (ATOC) said: “Relaunching and expanding the Gold Card means that even more of our most frequent customers will get additional benefits from their Annual Season ticket. That includes the chance to save a third off Standard and First Class leisure fares and a discount on Railcards.

“Our railway has been transformed in the last 15 years into Europe’s best and fastest growing network. That is because rail users are at the heart of what we do and by listening to what customers tell us, operators are always looking to improve and simplify fares and to encourage more people to travel by train for less.”


Notes to editors

The changes to new and existing Annual Gold Card Season ticket discount benefits come into effect on Friday 2 January 2015.

A map showing the expanded Gold Card area, including over 170 additional stations, is available from today at nationalrail.co.uk/goldcard.

The Gold Card is available to anyone aged 16 or over who buys an Annual Season ticket or Annual Travelcard Season in the Gold Card area – see nationalrail.co.uk/goldcard from today for more details.

If an Annual Season ticket or Annual Travelcard Season ticket is issued on Oyster or a smart card, a Gold Record Card will be issued which provides the same benefits as the Annual Gold Card.

Key benefits of the Annual Gold Card include:-

o 34% discount on adult Standard and First Class Anytime and Off-Peak fares.
o 60% off child fares for journeys within the Gold Card area with a minimum fare of £1 (consistent with national Railcards).
o A third off Oyster pay as you go Off-Peak fares and the Off-Peak daily cap in the London area.
o Group sizes of up to four adults and four children.
o Time restrictions are being relaxed from 10.00, Monday to Friday to 09.30, Monday to Friday (except public holidays).
o The offer of a £10 Network Railcard or national Railcard, including the 16-25, Family & Friends, Two Together, Senior and Disabled Persons Railcards (subject to eligibility) in place of a Network Railcard for £1.

Operators that will be part of the relaunched Gold Card scheme from 02 January will include Abellio Greater Anglia, Arriva Trains Wales, c2c, Chiltern Railways, CrossCountry, East Midlands Trains, First Great Western, Gatwick Express, Great Northern, Heathrow Connect, Heathrow Express, London Midland, London Overground, Southeastern, Southern, South West Trains (including Island Lines), Stansted Express and Thameslink. Gold Card discounted tickets will not be valid for travel on East Coast and Virgin Trains services from 2 January 2015.

Gold Card First Class supplements offered by some train companies and Gold Card child flat fares will no longer be available from 2 January 2015.

Railhub Archive ::: 2014-10-14 RDG-001


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