Managed stations – definition and description
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Stations managed by Network Rail
Network Rail

All National Rail stations are managed and maintained by a franchised train operator or Network Rail.
Where more than one operator uses the station, the 'station facilities owner' must provide reasonable space for other operators' publicity and, where a ticket office exists, also offer 'impartial retailing' to passengers.

Most franchises include an obligation to manage and maintain some stations, with the exception of CrossCountry.

St Pancras International, although part of the HS1 concession, is managed by Network Rail on behalf of HS1 Ltd.

The identity of station managers can change on occasion. For example, London Fenchurch Street, which is now managed by Network Rail, was originally part of the LTS (later c2c) franchise.

Franchisees must maintain their stations, but major upgrades and modernisations are either carried out by Network Rail (which is the ground landlord) or as the result of a specific commitment within a franchise contract.

last updated: 2015-03-30


Knowledge 1030-2264